Quality - John Galsworthy

 

Introduction

John Galsworthy (1867–1933) was an English novelist and playwright best known for his critique of the social class system. He was awarded the Nobel Prize in Literature in 1932. His works, including The Forsyte Saga, often highlight the moral dilemmas faced by individuals in a rapidly changing world. Quality is one such story that offers a moving commentary on the decline of traditional craftsmanship due to mass production and commercialization.

Summary of the Story

The narrator of Quality recounts his experiences with the Gessler brothers, particularly the younger Gessler, who makes the finest handmade boots in London. The brothers, of German origin, run a small shop where they create custom footwear with exceptional skill and dedication. Unlike factory-made shoes, their boots are known for their comfort, durability, and quality.

However, as the world changes and large businesses begin mass-producing shoes, the Gessler brothers struggle to sustain their business. The younger Gessler remains committed to his craft, refusing to compromise on quality despite financial difficulties. Over time, he loses customers to big commercial brands that rely on advertisements and machine-made shoes, forcing him to work harder for diminishing returns.

The narrator visits the shop at different intervals, noticing the decline of the business. Each time, he finds the younger Gessler weaker and more worn out due to his relentless efforts to maintain quality. Eventually, he discovers that the last Gessler brother has passed away, unable to cope with the economic pressures of industrialization. The shop, once a symbol of dedication and artistry, is taken over by a large commercial enterprise.

Themes in Quality

1. Dedication to Craftsmanship

The Gessler brothers represent artisans who believe in quality over profit. Their shoes are handcrafted with meticulous attention to detail, emphasizing the artistry involved in their creation. In contrast to mass-produced goods, their work embodies a deep passion and commitment to excellence.

2. The Conflict Between Tradition and Industrialization

Galsworthy highlights the impact of industrialization on traditional craftsmanship. The Gesslers, with their manual skills, are unable to compete with the efficiency and marketing power of large factories. The story serves as a critique of a world that prioritizes mass production and economic gains over artistic integrity.

3. The Exploitation of Labor

As the Gessler brothers struggle to keep up with changing times, the younger brother sacrifices his health, working long hours without proper nourishment. His demise is symbolic of how industrial capitalism disregards the well-being of dedicated artisans, valuing output over the human effort behind it.

4. The Power of Memory and Nostalgia

The narrator’s recollections of the Gessler brothers serve as an ode to a lost era of craftsmanship. His admiration for their work reflects nostalgia for a time when skill and passion mattered more than profit margins. The story invites readers to reflect on the value of handmade artistry in a world driven by consumerism.

Character Analysis

1. The Younger Gessler

The protagonist of the story, the younger Gessler, is a deeply dedicated shoemaker who believes in creating the best footwear. His refusal to compromise on quality, even in the face of financial ruin, showcases his integrity. However, his inability to adapt to a changing market leads to his tragic downfall.

2. The Narrator

The unnamed narrator serves as the bridge between the reader and the Gessler brothers. He represents the appreciative customer who values craftsmanship but is also a part of the world that ultimately leads to the brothers' decline. His admiration and respect for their work make him an empathetic observer.

3. The Commercial Competitors

Although not directly introduced as characters, the large shoe manufacturers symbolize industrialization and capitalism. They use advertisements and cheaper materials to dominate the market, making it nearly impossible for small artisans like the Gesslers to survive.

Symbolism in Quality

1. The Boots

The handmade boots symbolize craftsmanship, dedication, and the personal touch of artistry. They stand in stark contrast to the mass-produced shoes that prioritize profit over quality.

2. The Shop

The small shop represents the traditional way of life, which is slowly being replaced by commercial enterprises. Its decline mirrors the diminishing respect for handcrafted goods in an era of industrialization.

3. The Death of the Younger Gessler

His death signifies the end of an era where artisans were valued for their skills. It also reflects the harsh realities faced by those who refuse to conform to a profit-driven world.

Literary Devices Used in Quality

1. Imagery

Galsworthy uses vivid descriptions to bring the Gessler brothers’ shop and their work to life. The reader can almost feel the texture of the leather, smell the polish, and sense the devotion that goes into making each pair of boots.

2. Irony

It is ironic that the very quality the Gessler brothers take pride in becomes their downfall. Their commitment to excellence, rather than ensuring success, leads to their economic ruin.

3. Symbolism

As discussed earlier, various elements in the story symbolize broader themes of dedication, loss, and industrialization.

4. Pathos

The story evokes deep emotions, particularly sympathy for the Gessler brothers, who work tirelessly yet fail to sustain their business. Their tragic fate leaves a lasting impact on the reader.

Relevance of Quality Today

Despite being written over a century ago, Quality remains relevant in today’s world. The story mirrors the struggles of small businesses and independent artisans who compete against large corporations. With the rise of fast fashion, mass production, and aggressive marketing, traditional craftsmanship often goes unnoticed or undervalued.

In an era where convenience and cost-efficiency dictate consumer choices, Quality serves as a reminder of the artistry and dedication behind handmade goods. It urges readers to appreciate and support local artisans who continue to uphold their crafts against the tide of commercialization.

Conclusion

John Galsworthy’s Quality is a timeless narrative that sheds light on the conflict between tradition and modernity. Through the tragic tale of the Gessler brothers, Galsworthy critiques the impact of industrial capitalism on small artisans, making a compelling case for the preservation of craftsmanship. The story serves as a powerful reminder that true artistry is about passion and dedication, not just profit. As consumers, it challenges us to reflect on our choices and recognize the value of quality in a world increasingly driven by quantity.

In essence, Quality is not just a story about shoemakers; it is a tribute to all artisans who pour their heart and soul into their craft, only to struggle against the forces of industrialization and commercialization. Their work, like the Gessler brothers’ boots, stands the test of time, embodying an artistry that the modern world must strive to preserve.